Shipping and Returns

Flat Rate -$14

We do not ship outside of United States

We have adjusted our shipping rates due to inflated shipping prices. Please realize that even with this increase, you are still not covering the full shipping cost, including ice and Styrofoam when needed. We subsidize almost every shipment from $5 to $15 in addition to what we are charging you. Please note that shipping is calculated for each address product is being sent to; therefore, if multiple addresses are used on one order, each address will have separate shipping costs.

We are happy to ship your chocolates to almost any address, however, there may be restrictions in certain areas on some of our items, and several of our products won’t be able to leave the country.

With the high volume of orders, shipments are taking 1-3 days to process. We ship using USPS. ****With Covid-19 and labor shortages, shipment transit times have been taking longer then expected and some have had long delays.****

No-melt promise – We use special packaging and ice when needed to make sure your order arrives in good condition. In the unlikely event that it doesn’t arrive in good condition, please contact us and we will make it right for you. 

Returns

At Gibson Chocolates, our goal is always your complete satisfaction! That means if you aren’t happy, then neither are we.

Because of this, you can return almost any unopened items you have ordered within 5 days and you’ll receive a full refund—we’ll even pay the shipping costs if it is our error.  Our products are perishable, once opened they cannot be returned for a refund. 

It takes about 2 to 3 business days for your return to reach us, 1 to 2 business days for us to process your return, and about 1 to 3 days for your bank to process the refund. This means that it can take up to a week to receive your refund.

If you would like to return your items for a full refund, contact us first with the order number and any details about the product. Our quick response will contain instructions for how to return your items.

Contact us today if you have any questions about our shipping and returns and one of our qualified team members will help you!

Gibson Chocolates, Inc.

20 North Spruce Street

Suite B6

14020

email: support@gibsonchocolate.com

There are no products listed under this category.