Shipping and Return

At Gibson Chocolates, we are committed to ensuring that every customer receives our premium chocolate products in perfect condition. All orders are carefully packaged using protective materials to maintain freshness and prevent damage during transit. We partner with trusted shipping providers to ensure your order arrives safely and on schedule.

Orders are typically processed within 1–2 business days after payment confirmation. Delivery times may vary depending on your location, but a tracking number will be provided once your order has been dispatched. In the event of unexpected delays, our team will notify you promptly to keep you updated on the status of your shipment.

For product returns, Gibson Chocolates offers a clear and straightforward return policy. If you receive an item that is damaged, incorrect, or does not meet your expectations, you may request a return within the allowed timeframe according to our terms. We are happy to assist you in arranging a replacement or a refund based on the applicable conditions.

If you have any questions regarding our shipping or return process, please feel free to contact our customer support team. We are always ready to help ensure your shopping experience with Gibson Chocolates is smooth, reliable, and satisfying.